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Witness Statement Taking & Witness Psychology |
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| Course Duration: |
Course Content: |
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1 Day
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Undertaking this module will enable you to understand the processes of cognitive interview techniques and witness statement taking. Enabling you to find work taking witness statements from personal injury clients for solicitors and claims companies.
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Investigators are engaged to carry out statement taking and credibility reports on behalf of the Insurance & Legal Services
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| Key Topics Covered: |
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- Witness Psychology
- Body Language
- Communication
- Memory Schemas
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- Cognition
- Micro Expression Testing (METT)
- Statement Verification Analysis (SVA)
- Questionning Techniques
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| Tasks To Complete: |
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Distance Learning Assignments: 1
Thesis: 1
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Investigators are trained to recocgnise facial expressions coupled with body language, which can help identify key indicators in routing out fraud.
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| Accreditations / Qualifications: |
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Units covered towards the National Level 4 Qualification, Certificate In Incident / Fraud & Claims Investigation.
Unit Ref: L/600/4534 Interview A Claimant
This course also provides an understanding of Statement Verification Analysis, the ability to look at verbal and written text and determine key indicators to establish fraud.
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